Everything about plank Road ice cream is great! they have great quality ice cream and amazing workers. My kids love coming to plank road.

Plank Road Ice Cream is fantastic. The soft serve is on point. The serving sizes make you grin ear to ear and the variety of choices are endless. The staff is great and always appear excited to serve and deliver greatness. The parking is plentiful and the seating is all outside and there's a moderate amount. They do offer shade though which is appreciated. It's a no brainer, you like ice cream, you'll love Plank Road.

Some of the best ice cream in the Syracuse area, especially the chocolate/Peanut twist.

It's crazy how much ice cream we've had in Syracuse without ever trying this place. I think every time we're in the area we've just never had cash on us. There's multiple ice cream places right near Plank that take cards, so we've always just pivoted around it. This year we finally put our foot down and made a point to set aside some Plank cash. At this point we've been just about everywhere in the area, and we both confidently place Plank at the top of the list. There's a few important qualities that each would singlehandedly bring us back over other places: -Soft serve flavors. They've got peanut butter/chocolate all season long. There's a few places that do this, but this one has a very specific taste to it. Kind of a sour base like yogurt or cheesecake. It's not what I want every time, but sometimes I'll lean into that taste and mix in some cheesecake bites and Oreos for the full on cheesecake experience. We tried the orange in a Razzle but couldn't get into it. It definitely felt more like sherbet than ice cream, which threw off the whole creamsicle feel we were going for. They have one slot on rotation that seems to change every time we go there. The only rotational flavor we weren't into was pumpkin, because it was all chai/pumpkin pie spice and not a lot of pumpkin. -Portion sizes are insane, and the prices don't reflect it. I think the cone in the picture was a medium. The first time we asked for a sample to try the peanut butter flavor, they gave us a cup with more than we could eat before our orders were made. If we're going home, we try to order things in a cup so we can freeze what we don't eat. Additionally, sometimes I like to pile in an unreasonable amount of mix-ins into a flurry or sundae. Some places charge extra per mix-in, others reduce the amount of each one if you order multiples (sometimes while also charging extra). Rest assured, if you order a flurry with 3 mix-ins, you'll be able to eat it with a fork and you won't be charged extra for it. -Super accommodating staff. We get owner vibes from the guy we see most often, and he's down for anything. Our orders can get weird and complicated, but these guys keep up and we don't feel like a burden. Last time we went, we asked for a parfait style set up, layering different soft serves with different toppings and it was completely painless. There are places I wouldn't even risk asking for multiple mix-ins. I tried ice cream nachos here for the first time, and it was amazing. Definitely had to eat that one outside. They were doing strawberry soft serve on rotation, so I went for the full PBJ. One pile of peanut butter ice cream with strawberries, one pile of strawberry ice cream with peanut butter. And as usual, I didn't have to break out hand puppets to explain my order, and I wasn't made to feel fussy for the amount of detail. There's gotta be like at least two full cones worth of waffle rounds to scoop with. I could have replaced a meal with this order. They do Perry's for hard ice cream, and their menu selection is about average. Even so, they've got more pull than many of the places right near me due to the portion sizes, the unique soft serve selections and the service.

Every time I'm in town - there's at least one stop at Plank Road Ice Cream - and one of those stops is to get the two berry twist soft serve. If you don't like to get a lot of ice cream, ask for the kiddy size! Even the small is giant! In the picture I have a medium cone - and the small is just shy of that scale. The staff there are quick and kind. They take care of you promptly and make sure you're happy. It's a bummer there isn't a parlor room to sit in because going there at night in the summer - you get eaten alive! Highly recommend the stop for anyone craving ice cream. Massive selection to choose from.

10/10. Super nice workers, delicious soft serve with flavors like chocolate pb twist and mint fudge brownie - both were awesome! The serving sizes are massive and you will most likely not want anything larger than a medium. If there's a long line, it's certainly worth the wait. This place is definitely in my top 3 syracuse ice cream establishments. Large parking lot, good number of tables, and cash only. Would 100% return!

Visiting plank road is a tradition when I come back home during the summer. My last review was 3 years ago, and 3 years later, they continue to deliver quality ice cream and service. Even during a time of inflation, their prices are still reasonable, and their portions exceed your expectations. They are always busy at night, as people flock here at night for a delicious treat. Although the lines get long, the service is friendly, and quick. I get a small because their small is equivalent to a medium and maybe even a large at some places. They have a variety of hard and soft serve ice cream, razzles, shakes, floats, and sundaes.

Plank Road Ice Cream Open for the season! I really love Perry's Ice cream. Toasted Coconut, one of my favorite flavors. They have soft serve as well and the sundaes looked delicious. Perfect sunny day to have a treat.

We always go for opening day. Doesn't matter if it's 30 and raining like last year or 50 and sunny like this year. We miss this place during the winter. The ice cream is the best around. So creamy and delicious. And the small size cone is like the size of a medium (or large) anywhere else. Staff are friendly and really get that perfect swirl so it doesn't fall.